Everything we do — grouped by the job it does.
Four pillars — understand, decide, act, scale. Live AI on top of every Google review, plus the operator workflow that turns it into action.
Read what guests are actually saying.
Every public Google review, auto-refreshed and scored the moment it lands.
Live overview dashboard
Today's rating, review volume, and momentum for each venue — at a glance, no setup.
Available on: Free · Standard · Pro · ChainFull review monitoring
Every public Google review, refreshed automatically — no copy-paste, no manual checking.
Available on: Free · Standard · Pro · ChainAI sentiment & aspect scores
Each review scored positive / neutral / negative, then broken down by food, service, price, ambience, cleanliness, and wait time.
Available on: Standard · Pro · ChainWhat guests say
Top complaints and praises surfaced with the verbatim quotes behind them — not just a number.
Available on: Standard · Pro · Chain
See movement before it becomes a problem.
Daily snapshots, trend history, and alerts that fire only when something actually moves.
Historical trends
30 and 90-day rating and sentiment history, with daily snapshots so you can see exactly when things turned.
Available on: Standard · Pro · ChainAnomaly alerts
Automatic detection of rating drops, sentiment drops, review-volume spikes, emerging complaint patterns, and reviewer bombing — by email and in-app.
Available on: Standard · Pro · ChainAI narrative brief
Weekly on Standard, daily on Pro: what to fix, what to celebrate, and a prioritized list of actions.
Available on: Standard · Pro · ChainMonthly venue insight
A per-venue monthly summary that captures the bigger arc beyond the week-to-week noise.
Available on: Standard · Pro · Chain
Reply in the right tone — in the guest's language.
Drafts written in the reviewer's own language and your chosen tone. You read, edit, send.
AI reply drafts
Owner responses drafted in the reviewer's own language and your chosen tone. You edit before posting — nothing publishes without you.
Available on: Pro · ChainMenu insights
Most-loved and most-complained dishes and drinks, clustered across the many ways guests phrase the same thing.
Available on: Standard · Pro · ChainStaff leaderboard
Named staff mentions ranked by guest sentiment — see who guests single out, and why.
Available on: Pro · ChainReviewer intelligence
Distinguishes trusted critics from suspicious bursts, so a coordinated blast doesn't read as a real trend.
Available on: Standard · Pro · Chain
Run one venue or sixty — same shape every week.
Multi-venue rollups, shareable reports, and the team controls a growing group needs.
Multi-venue & brand rollups
Portfolio KPIs per venue, sortable side-by-side, with alerts and trends rolled up across the group.
Available on: Pro · ChainVisit segments
Break reviews down by tourist vs local, occasion, and time of visit to see who you're really serving.
Available on: Pro · ChainTeam & roles
Owner and manager accounts, with managers assigned to the specific venues they run.
Available on: Pro · ChainShareable portfolio PDF
A branded report you can send to partners or investors, plus CSV export of reviews and their derived signals.
Available on: Pro · Chain
Want the full tier-by-tier breakdown? See pricing →